SHIPPING & RETURNS

Thank you for visiting and shopping with Beast industries! We want to ensure you have the best experience when purchasing with us. Below is our Shipping Policy, which outlines how we handle orders, shipping times, costs, and more.

Order Processing Time

• All orders are processed within 1-3business days, excluding weekends and holidays. Orders are processed and shipped from our warehouse once payment has been confirmed.

• Please note that processing times may be longer during peak seasons or promotional periods.

• For made-to-order items, production will begin once your order is confirmed. Please allow 1–4 weeks for the creation of your product before it is shipped. The estimated production time is clearly stated on each made-to-order product page.

Shipping Methods & Costs

• We offer the following shipping methods:

  • Standard Shipping: Delivery within [X]–[X] business days

  • Expedited Shipping: Delivery within [X]–business days

• Shipping costs are calculated at checkout based on your location and the shipping method you choose. 

Shipping Locations

• We currently ship to all of Australia

Tracking Your Order

• Once your order has shipped, you will receive an email with a tracking number and a link to track your order. 

Lost or Damaged Shipments

• If your order is lost or damaged during transit, please contact our customer service team at beastindustries@outlook.com within 3 days of receiving the item. We will work with the carrier to resolve the issue and ensure you receive your products.

Order Modifications

• If you need to change or cancel your order, please contact us at beastindustries@outlook.com as soon as possible. Once an order is processed and shipped, we are unable to modify or cancel it.

Shipping Delays

• Occasionally, shipping delays may occur due to circumstances beyond our control (e.g., weather, carrier delays, or high demand). We will notify you if there are significant delays with your order and provide an updated shipping timeframe.

Customer Responsibility

• Please ensure that your shipping address is correct before completing your purchase. We are not responsible for delays or non-delivery due to incorrect address information.

If you have any questions or concerns about our shipping policy, feel free to get into contact with us.